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IT Support Services

You don’t have the necessary know-how in-house for every IT challenge? Then you are right with us. As a guiding star, we offer active and flexible support for your IT by optimally utilizing your internal IT resources. Simply book the desired services from our portfolio and our IT experts will take care of your task. Needs-based, flexible and very uncomplicated. As your guiding star, we support you with a wide variety of software products right through to complete virtualization.

Leitstern's IT Support Services provide comprehensive technical assistance for your business. Our experienced team of IT experts is dedicated to ensuring that your IT infrastructure operates smoothly and meets your business requirements.

Our IT Support Services include:

Helpdesk Support:

Our helpdesk team is ready to assist you with technical inquiries and issues. We provide prompt and efficient support to minimize downtime and maximize your productivity.

Network and System Administration:

Our experts monitor and manage your network and systems to ensure smooth performance and security. We take care of updates, security patches, and proactive maintenance to avoid downtime.

Data Backup and Recovery:

We implement robust data backup strategies to protect your critical business data. In the event of data loss, we are there to ensure quick and reliable recovery.

Security and Threat Defense:

Our IT security experts ensure that your systems are protected from threats. We implement firewalls, antivirus software, and other security measures to safeguard your business from cyber attacks.

Software Installation and Configuration:

We assist you with the installation and configuration of software solutions to ensure they function smoothly and align with your business requirements.

User Training and Documentation:

We provide training for your staff to ensure effective utilization of IT resources. Additionally, we create documentation to assist you with self-help and efficient IT management.